Testimonials

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Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, go to our Customer Survey page.

"I just wanted let you know what a great time and experience it has been for me since the first time I came into contact with the first person at Glendale Harley! EVERYONE that I spoke to made me feel like and old friend, and I came back the next day and was greeted by name. I could not believe it! My name is Geeb and Levi was the sales guy that helped me out. I bought the bike the next day. Karri was very helpful as well even though I got a little pissy because I was exhausted she kept on smiling with customer service that was WAY above any I've seen in years. Each and every employee that I came into contact with treated me the same and you just don't see that unfortunatley much at all these days. No wonder you guys are packed on Saturday. I was there today with a buddy buying a tire and just hangin' out was awesome. Please keep it up. All you guys rock!"

By: Anonymous


"Just brought my 2003 Dyna Lowrider in for a broken throttle cable this morning. Alex Lopez and your staff in parts were very helpful and searched your parts to find the correct replacement. They had me in and out in no time. Great customer service and thanks for taking that extra time to find the part. You guys rock! We'll see you for my 5,000 mile service soon!"

By: Paul
Van Nuys, CA


"I would just like to say thank you to Tom Castro. We were riding back from Laughlin this weekend and my throttle cable broke on my '05 Road King. I didn't have a clue as how to repair this bike. Our trip to and from Laughlin was a big disaster. We were headed back home when the cable broke. Tom came to see what the problem was. Well, to say the least, Tom stood there and fixed it for me. I don't know what we would have done if it wasn't for Tom. You guys have a great man working for you; his name on the card was Tom Castro. I don't know when but I hope I can return the favor. I offered to pay him for his time but he refused any compensation but he did offer his friendship. Take care and I thank you for being there for me."

By: Rick
Modesto, CA


"Alex and the service department did an excellent job of taking care me and my bike. After having a rear tire go flat on the freeway, one call to to Alex, and he had a truck out to pick up my Ultra in less then an hour. Everything was first class, from the pick up, to discussing parts options, and even answering my email on his days off. Thank you all for a great job."

By: Bruce
Altadena, CA


"This Website is much better than Bartels. You should be proud; I would know."

By: Debi
Marina Del Rey, CA


"I have a 2008 Screaming Eagle 110 pipes and tuner I was having high gear pre-ignition ping fifth and sixth. I had talked with another service tech at another store and he wasn't sure of the problem. I talked to Alex Lopez and he said to change spark plugs and do my service, and voila. Alex Lopez a great friendly knowledgeable guy, GH Service Department."

By: Richard
Downey, CA


"hola,quiero compraros accesorios para sporter 1200 custon del 2008 europea,asiento y respaldo,tapon para llave,defensas.etc. gracias."

By: Carlos Alberto
Madrid


"All that needs to be said is, Ernie and Jason clearly have a deep passion for motorcycles and a deep passion for helping out new riders. Their vast knowledge and willingness to share that knowledge is what sealed the deal for me. Thanks."

By: Eric
La Crescenta, CA


"YOU GUYS ROCK! GREAT SERVICE AND STAFF"

By: Robert
Tracy, CA


"UNBELIEVABLE. LOVE YOU GUYS! EVEN ME WHO IS DISABLED. GOT MY BIKE. GARY AND FREDDY, YOU GUYS DESERVED A RAISE. YOU GUYS WHEN BEYOND THE CALL OF DUTY. I WILL RECOMMEND YOU GUYS TO THE WORLD. GLENDALE HARLEY, WE LOVE YOU."

By: RENE
LA, CA


"I was extremely impressed with the entire staff involved with the purchase of my first Harley. Ernie in Sales, Josh in Parts and Kari in Financing/Insurance made the experience smooth and enjoyable. There are 3 other dealerships closer to my home, but Glendale Harley-Davidson® was a cut above all the others in all areas of sales and service. I got a great deal too! Take it from someone who checked out the competition...you owe it to yourself to shop at Glendale Harley-Davidson® if it's for a bike, parts, accessories or motorclothes. Thanks, Oliver, you have a great crew."

By: Nick
Pomona, CA


"Paul Keogh is the best Harley-Davidson® mechanic."

By: Jack


"After procrastinating for 30 years since owning my last motorcycle, I finally got serious and made a trip to Glendale Harley-Davidson®. Ernie took the time to ask the right questions that allowed me to see that a Buell® Lightning (XB12Ss) was the bike for me. The entire staff was friendly and helpful; completing the paperwork was as easy as could be. Even obtaining insurance was a breeze. There was never any pressure to buy, or not buy, a particular item—just insightful observations. Thanks, Glendale Harley-Davidson®, I look forward to lots of miles on my new machine."

By: Bill
La Crescenta, CA


"From my initial curious phone call to this dealership (I was shopping around), I felt confident the employees were trained to be sincere, helpful, and humble. That factor is HUGE for me. The sales and service people work together like a happy family. There's no rush, no pressure, no negative attitude. Freddy (sales) didn't 'sell' me, he helped me feel good about getting what I wanted...very knowledgeable. Same with Josh (parts mgr.) who patiently showed me many options, explained everything (twice), and got me only what I wanted/needed. Karri (financing) pleasantly helped me make it happen and even got me the lowest rate on insurance. Overall, their sincerity created trust and will result in referrals and repeat business. "

By: Trevor
Glendale, CA


"Ernie Snair helped me with everything I needed and helped me get a bike even though I wasn't able to finance one! Nicole always helped me with getting everything I needed and situated! I will recommend Glendale Harley-Davidson® to everyone that I know and anyone that asks me where to get a bike!"

By: Robert C
Los Angeles, CA


"LEVI AND KARRI, YOU GUYS ROCK. THANK YOU, GUYSm FOR MAKING MY DREAMS COME TRUE. I GIVE YOU GUYS AN A+. WISH YOU GUYS THE BEST OF LUCK KEEP UP THE GOOD WORK . THE CHILE VERDE RULES! THAT'S FOR LEVI HE KNOWS WHAT'S UP."

By: JUAN
SIMI VALLEY, CA


"Once inside I realized I waited far to long to buying my third bike. It is now an extension of me and the roads I will travel. I have to thank Levi and Kerri for the no hassle deal they gave me and great service from the rest of the staff. Since owning the Dyna Super Glide I have found freedom and liberties forgotten a long time ago. Thank you Glendale Harley-Davidson® for bringing me back to my ol' self!"

By: Mike
Los Angeles,CA


"What a great experience! From the initial telephone conversation with my salesman Freddy Cerrillo, who got me pre-qualified, and then had to deal with me changing my mind about what I wanted to ride; to Nicole Aroutiounian, who was very patient, extremely informative about all aspects of the purchase and genuinely took great care of me; then to finally end up in the very capable hands of Josh Bass, who helped me over a period of 6 weeks get my 105th Anniversary Edition Road Glide from ideas into reality. What can I say but THANK YOU! This was by far the most pleasant purchase experience I have ever shared. True one-stop shopping. Don't even think about buying from another dealer... "

By: Charle
Harbor City, CA


"From the start, the staff at Glendale Harley-Davidson®/Buell® is genuine, honest, and credible. Above all they are low-pressure, and they don't try to intimidate you. Thank you ALL. My '08 FireBolt XB12 Rocks... Force Buell. "

By: Sean
Glendale, CA


"This was my third purchase with Glendale HD. My salesman was Ernie Snair and my parts and accessory guy was Josh Bass. Ernie is a no-nonsense, 'I'm just here to help' kind of guy. Not pushy and really helps you make the choice that best fits your needs. Now, Josh Bass, was just as awesome! Never tried to up-sell or talk me into buying something I did not want or need. He answered all my stupid questions and, like Ernie, just makes you feel that there to help. I would not hesitate to recommend these guys and Glendale Harley-Davidson® to anyone. Thanks, guys!"

By: KIRK
BURBANK, CA


"Your Service personnel were friendly and very sharp in seeing the problems with my bike. And letting me know where the problems were and what was needed to keep my bike running. Thanks to Derick the service man, Derick the mechanic, and Alex. I would have had a accident real soon if they didn't catch all the problems with my bike. NOW, the bike runs real well and I feel real safe, knowing that the troubles with it, has been fixed and updated with new parts and maintenance."

By: Homer
Glendale, CA


"Ernie Snair is a great Sales Dealer, very outgoing and knowledgeable about the products he sells and recommends to your customers. He got me behind the BARS of a BEAUTIFUL Heritage Softail. I also had wonderful assistance from Rebecca and Michelle and the rest of the girls over in merchandise. They treated me with open arms and big smiles. The guys in the Service department were very helpful with all my questions and I look forward to visiting your establishment again and again."

By: Ben
Sylmar, CA


"I just wanted to take the time to express my sincere thanks for what all your guys in service did for my dad Sunday morning at the Love Ride. He and I had ridden out from Riverside to participate in the event, and on the way he began having electrical problems with his Ultra. Lucky for us, the guys at Glendale Harley-Davidson® were working (on a freak'n Sunday!). No sooner had we gotten the bike into the shop then there were three mechanics wrenchin' on it. Everyone in the shop was very cool to us and eager to do anything they could. The problem ended up being the stater and within about an hour or so, they had a new one in and we were on our way! I grew up around Harleys and bikers in general. I am proud to know that the way bikers take care of each other has not changed. Thank you again for everything your guys did! They saved our ride, and treated us like old friends while doing it. Thanks again."

By: Jonathon
Riverside, CA


"I live within 2 miles of my local dealership, but after one call to Glendale to compare prices, I was sold. The price got me to drive the 60 miles initially, but once I got there, I was sure that this was not only where I was going to buy my bike but also where I would come for service. Mike in sales and Tom, Joe, and Bobbi in service were all very friendly, professional, and knowledgeable. I would not hesitate to recommend GHD and have done so many times already."

By: Kevin
Riverside, CA


"Great overall experience. Thanks for the great attention and effort for getting me back on the road!"

By: Adam
Burbank, CA


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Hours
Sales
Mon Closed
T-S 9:00 a.m. 6:00 p.m.
Sun 10:00 a.m. 5:00 p.m.
Service
Mon Closed
T-S 8:00 a.m. 7:00 p.m.
Sun Closed